/* Round 2: task clarity, feedback, and accessible interaction states */

.skip-link {
  position: fixed;
  z-index: 1000;
  top: 10px;
  left: 12px;
  transform: translateY(-160%);
  border-radius: 10px;
  background: var(--primary, #0d47a1);
  color: #fff;
  padding: 10px 14px;
  font-size: 13px;
  font-weight: 800;
  text-decoration: none;
  box-shadow: 0 8px 22px rgba(23, 32, 51, .18);
}

.skip-link:focus {
  transform: translateY(0);
}

.visually-hidden {
  position: absolute !important;
  width: 1px !important;
  height: 1px !important;
  padding: 0 !important;
  margin: -1px !important;
  overflow: hidden !important;
  clip: rect(0, 0, 0, 0) !important;
  white-space: nowrap !important;
  border: 0 !important;
}

button:disabled,
[aria-disabled="true"] {
  cursor: not-allowed;
  opacity: .58;
  transform: none !important;
  box-shadow: none !important;
}

/* Login feedback */
.auth-panel {
  position: relative;
}

.auth-trust-line {
  margin: 18px 0 0;
  color: var(--muted);
  font-size: 12px;
  line-height: 1.65;
  text-align: center;
}

.auth-trust-line a {
  color: var(--primary, #0d47a1);
  font-weight: 700;
}

.auth-panel.is-sending::after {
  content: "";
  position: absolute;
  inset: 0;
  border-radius: inherit;
  background: rgba(255, 255, 255, .46);
  pointer-events: none;
}

.auth-panel .message:focus {
  outline: 3px solid rgba(33, 150, 243, .22);
  outline-offset: 3px;
}

/* Three-step request flow */
.request-flow {
  display: grid;
  gap: 22px;
}

.request-steps {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 8px;
  list-style: none;
  padding: 0;
  margin: 0;
}

.request-steps li {
  display: flex;
  align-items: center;
  gap: 9px;
  min-width: 0;
  border: 1px solid var(--line);
  border-radius: 12px;
  background: #fff;
  color: var(--muted);
  padding: 10px 12px;
  font-size: 12px;
  font-weight: 750;
}

.request-steps li span {
  display: grid;
  place-items: center;
  flex: 0 0 auto;
  width: 24px;
  height: 24px;
  border-radius: 999px;
  background: var(--surface-soft, #eef4fb);
  color: var(--muted);
  font-size: 11px;
}

.request-steps li[aria-current="step"] {
  border-color: #90caf9;
  background: var(--primary-soft, #e3f2fd);
  color: var(--primary, #0d47a1);
}

.request-steps li[aria-current="step"] span,
.request-steps li.is-complete span {
  background: var(--primary, #0d47a1);
  color: #fff;
}

.request-steps li.is-complete {
  color: var(--ink);
}

.request-step {
  min-width: 0;
  border: 0;
  padding: 0;
  margin: 0;
}

.request-step[hidden] {
  display: none;
}

.request-step legend {
  width: 100%;
  margin: 0 0 6px;
  color: var(--ink);
  font-size: 20px;
  font-weight: 800;
  letter-spacing: -.3px;
}

.request-step-intro {
  margin: 0 0 18px;
  color: var(--muted);
  font-size: 13px;
}

.request-step .field + .field {
  margin-top: 16px;
}

.request-actions {
  display: flex;
  align-items: center;
  justify-content: flex-end;
  gap: 10px;
  margin-top: 22px;
  flex-wrap: wrap;
}

.request-actions .secondary-button {
  margin-right: auto;
}

.request-review {
  display: grid;
  gap: 10px;
  margin-top: 16px;
}

.review-row {
  display: grid;
  grid-template-columns: minmax(110px, .35fr) minmax(0, 1fr);
  gap: 16px;
  align-items: start;
  border: 1px solid var(--line);
  border-radius: 12px;
  background: #fff;
  padding: 14px 16px;
}

.review-row dt {
  color: var(--muted);
  font-size: 12px;
  font-weight: 750;
}

.review-row dd {
  margin: 0;
  color: var(--ink);
  font-size: 13px;
  line-height: 1.65;
  white-space: pre-wrap;
  overflow-wrap: anywhere;
}

.profile-gate {
  margin: 0;
}

.profile-gate a {
  color: var(--primary, #0d47a1);
  font-weight: 800;
}

/* Ticket cards: make next action and click target obvious */
.ticket-row {
  position: relative;
}

.ticket-meta {
  align-items: center;
}

.ticket-open {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  color: var(--primary, #0d47a1);
  font-size: 12px;
  font-weight: 800;
  white-space: nowrap;
}

.ticket-booking {
  display: block;
  margin-top: 5px;
  color: var(--success);
  font-size: 12px;
  font-weight: 750;
}

.empty-state {
  display: grid;
  justify-items: start;
  gap: 8px;
  border: 1px dashed var(--line-strong, #b8c7da);
  border-radius: 14px;
  background: var(--surface-soft, #eef4fb);
  padding: 22px;
}

.empty-state h3,
.empty-state p {
  margin: 0;
}

.empty-state h3 {
  font-size: 16px;
}

.empty-state p {
  color: var(--muted);
  font-size: 13px;
}

/* Admin hierarchy and low-frequency tools */
.admin-tools {
  position: relative;
}

.admin-tools summary {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 46px;
  border: 1px solid var(--line-strong, #b8c7da);
  border-radius: 11px;
  background: #fff;
  color: var(--ink);
  padding: 10px 14px;
  font-size: 13px;
  font-weight: 800;
  cursor: pointer;
  list-style: none;
}

.admin-tools summary::-webkit-details-marker {
  display: none;
}

.admin-tools summary::after {
  content: "⌄";
  margin-left: 8px;
  color: var(--muted);
}

.admin-tools[open] summary {
  border-color: var(--primary, #0d47a1);
  color: var(--primary, #0d47a1);
}

.admin-tools-menu {
  position: absolute;
  z-index: 20;
  top: calc(100% + 8px);
  right: 0;
  display: grid;
  gap: 8px;
  width: min(260px, 80vw);
  border: 1px solid var(--line);
  border-radius: 14px;
  background: #fff;
  padding: 10px;
  box-shadow: 0 18px 44px rgba(23, 32, 51, .15);
}

.admin-tools-menu button {
  width: 100%;
  justify-content: flex-start;
  text-align: left;
}

.admin-search-result {
  margin: 10px 0 0;
  color: var(--muted);
  font-size: 12px;
}

.admin-row[hidden] {
  display: none !important;
}

@media (max-width: 760px) {
  .request-steps {
    grid-template-columns: 1fr;
  }

  .request-steps li:not([aria-current="step"]):not(.is-complete) {
    display: none;
  }

  .request-actions {
    display: grid;
    grid-template-columns: 1fr;
  }

  .request-actions .secondary-button {
    margin-right: 0;
    order: 2;
  }

  .request-actions .primary-button,
  .request-actions .secondary-button {
    width: 100%;
  }

  .review-row {
    grid-template-columns: 1fr;
    gap: 4px;
  }

  .ticket-meta {
    display: flex;
    justify-content: space-between;
    width: 100%;
  }

  .admin-tools,
  .admin-tools summary {
    width: 100%;
  }

  .admin-tools-menu {
    position: static;
    width: 100%;
    margin-top: 8px;
    box-shadow: none;
  }
}